Within the scope of Industry 4.0 which has been pushing firms towards an improvement of the processes and the production quality of their systems – also through system interconnection – voice has become an enabled device to achieve the quality, productivity and safety goals.
With Vocalize you can better manage the picking and kitting of components by guiding the operator throughout all the stages of products’ assembly, quality control, and testing check-lists.
The new omnichannel and e-commerce-related market trends opened to new challenges: manage the point of sale operations and the logistics flow in the best way possible to provide customers
with a more rewarding buying experience. With Vocalize, sales assistants can carry out the picking, replenishment, and inventory operations and can deal with the new hybrid purchasing methods like the click & collect.
The spare parts industry has also been using voice technology for several years, both directly and through 3PL, which, in addition to the burden of avoiding loss of time when picking, reduce reversal and quantity errors are often subject to penalties in case of failures. Hands-free picking and ventilation with Vocalize is ideal for greater benefits in terms of operation and error reduction.
Manual inspection, quality control and check-lists filling out are generallyunderperforming. The operator has to first carry out the tasks and then stop the activity to record them. With Vocalize, you can standardize the information and make them accessible in an easier way for the maintenance technician who, by working with a hands-free and eyes-free approach, can make the inspection process quicker and more qualitative.
E-commerce has transformed not only the shopping experience but the whole processing and delivery logistic flow of online orders by introducing a new critical issue tied to the management of returns. A new logistic model had to be designed according to: the orders’ fragmentation, the great number of items handled, as well as the quick turnaround and delivery of the right product. With Vocalize operators can carry out single and multi-orders picking ensuring high quality standards and increased productivity. Moreover, they can deal with the reverse logistics process, where having hands free and eyes free brings an added value in the performance of the different tasks required (quality control, code reading and reconditioning), ensuring quick product return to the sales channel.
Vocalize extends the benefits of voice technologies to all your logistics and industrial processes, improving efficiency and reducing margins of error.
Want to discover the benefits of Vocalize for your business?